Privacy Policy

1. Introduction

Welcome to Badi Bahen, a financial planning mobile application designed to help users manage their finances. We value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your data.

2. Information We Collect

We collect the following types of information from users:

• Basic Information: This includes your name, email address, and mobile number.
• Photos: Users may optionally upload photos of themselves and their family members for better personalization.
• Financial Information: Detailed financial information such as loan details (excluding loan account number or provider name), insurance information (excluding insurance number & provider name), salary details, monthly earnings, monthly expenditures, investment amounts, and savings. We do not collect location data, usage data, or payment information at this time.

3. How We Use Your Information

We use the information we collect to:

• Provide personalized financial planning services.
• Connect users with their assigned advisors (Badi Bahen).
• Improve and customize the user experience.
• Communicate with users regarding their accounts and our services.
• Ensure the security of our app and services.

4. Data Retention and Deletion Policy

We retain user data until the user chooses to delete it or requests account deletion. Users can delete their accounts and all associated information, including photos, using the delete account feature. This process takes approximately 7 working days.

5. Use of Cookies and Tracking Technologies

Currently, we do not use cookies or similar tracking technologies. However, we plan to implement tracking technologies like MixPanel in the future. Users will be informed and provided with the option to consent when this change occurs.

We take data security seriously and employ the following measures to protect your information:

• Use of HTTPS protocol to secure data transmission.
• Implementation of JWT tokens for secure user authentication.
• Encryption of data both in transit and at rest.

User Rights

• Access their data.
• Update their data.
• Delete their data.
• Opt-out of any data collection practices.
• These actions can be performed directly within the app or by contacting us.

8. Compliance with Regulations

We comply with relevant regulations and standards to ensure the security and privacy of user data. As our app is based in India, we adhere to the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (IT Rules). We also follow best practices to ensure data security and privacy, anticipating compliance with the upcoming Personal Data Protection Bill (PDPB).

9. Handling Data Breaches

We have measures in place to detect unauthorised login attempts. If someone tries to log in with an invalid OTP three times, the account will be temporarily disabled for 24 hours. Users will be notified via notification, text message, or email if there is an attempt to access their account.

10. Contact Us

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page. You are advised to review this privacy policy periodically for any changes.

12. Consent

By using our app, you consent to our privacy policy.

13. Third-Party Services

Currently, we do not share user data with third-party services. If in the future this changes we will update our privacy policy and seek user consent where necessary.